I’ve been a customer of “2nd Hand Rose” for over 20 years. Their friendly family attitude to service is exceptional. Turnover is high, so what you might not find one day, you’re a very good chance the next. I personally recommend them constantly.
I have been buying furniture from Second Hand Rose since Chilla & Jean Lawrence purchased the business 27 years ago, the last 15 years or so I have dealt with Craig and his staff, cannot say enough about their service and their homely welcoming.
I have never had a bad experience going to Second Hand Rose. I have bought a number of items over the years and have ALWAYS had exceptional service. I will be returning for sure and highly recommend them.
Second hand rose is my favourite shop, I love it!
Over the past 10 years I have popped in every couple of months and always find something unique, from a china cabinet made of glass, to an amazing pink wardrobe.
I am surprised each time that there is not only something I need but something I am thrilled to find – at an affordable price. Where do they get it all from, the furniture, the white goods, the bits and bobs – its always a wonderful surprise.
Of course I try to get the lovely little items into my car, in the big car park, but when it comes to a 12 foot wide set of wardrobes or an arm chair big enough for me and the two cats, I have used the delivery service which is always prompt and careful. In fact they go out of their way to help me get the items in just the right place inside my home.
I always feel so welcome when I pop in for my furniture fix, everyone at the shop has a ready smile, willing to help with a tape measure or lifting items into the car.
Every year, when I am ready for a change, I call Second hand Rose to come and buy the furniture I have fallen out of love with, and take it away for me – so I have more room to add interesting items from their ever-changing collection..
I have been pleased so see the very high levels of customer service standards have been maintained, as the business was handed over to the son several years ago, and recently when I met the youngest staffer – his daughter of only 20?? who was both charming and knowledgeable.
What makes me most happy ? That SHR is open 7 days a week so I can visit before going to the market, or returning from the other shops.